Privacy Policy
Effective Date: March 6, 2025
1. Introduction
Welcome to Prosapia Flooring, Inc. (“Company,” “we,” “our,” “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://prosapiaflooring.com (the “Site”) and utilize our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
2. Information We Collect
We may collect and process the following data about you:
• Personal Identification Information: Name, email address, phone number, and physical address.
• Booking Information: Details related to appointments scheduled through our Amelia booking plugin, such as service types, dates, and times.
• Payment Information: Payment details processed via Stripe, including transaction amounts and dates. Please note, we do not store full payment card details on our servers; this information is securely processed by Stripe.
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Site.
• Usage Data: Information about how you use our website, products, and services.
3. How We Collect Information
We collect information from and about you through:
• Direct Interactions: Filling in forms or corresponding with us by post, phone, email, or otherwise.
• Automated Technologies: As you interact with our Site, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this data using cookies and other similar technologies.
• Third Parties: Including, but not limited to, analytics providers and payment processors like Stripe.
4. How We Use Your Information
We use the information we collect in the following ways:
• To Provide and Manage Services: Process bookings, manage payments, and communicate regarding appointments.
• To Improve Our Site and Services: Analyze usage to enhance user experience and service offerings.
• To Communicate with You: Send administrative information, respond to inquiries, and provide customer support.
• To Comply with Legal Obligations: Ensure adherence to applicable laws and regulations.
5. Sharing Your Information
We may share your information with:
• Service Providers: Third-party vendors, including Amelia for booking services and Stripe for payment processing, who perform services on our behalf.
• Legal Authorities: If required by law or in response to valid requests by public authorities.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure.
7. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of any inaccurate or incomplete data.
• Erasure: Request deletion of your personal data, subject to certain conditions.
• Restriction: Request restriction of processing your personal data.
• Objection: Object to processing your personal data where we are relying on a legitimate interest.
• Data Portability: Request transfer of your personal data to another party.
To exercise these rights, please contact us using the information provided below.
8. Third-Party Links
Our Site may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for the privacy practices of such sites. We encourage you to read the privacy policies of any third-party sites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
• General Inquiries Email: javiermartinez@prosapiaflooring.com
• Site Administrator Email: prosapia@froydinger.com
By using our Site and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.